WEBSITE OWNER:

Cotélac, a simplified joint-stock company with a share capital of 1,360,800 euros, registered in the Bourg en Bresse Trade and Companies Register under number 378 239 974, with its head office located at rue du Professeur Luc Montagnier – ZA En Pragnat Nord – 01500 Amberieu-en-Bugey; intra-community VAT number: 378 239 974.
Contact us:
Telephone: +33(0)437631111
 

PROTECTION OF PERSONAL DATA

In accordance with the provisions of French Law No. 78-17 of 6 January 1978, i.e. the French Data Protection Act, the automated processing of personal data carried out through the website cotélac.com has been declared to the French Data Protection Authority (CNIL). Collecting your personal data is necessary for managing your purchases and tracking your orders. Your personal data are intended for the company Cotélac SAS, all its partners responsible for managing your orders and deliveries, as well as relevant administrative authorities.
With your consent, by agreeing to the collection of your personal data, you will also be able to receive our newsletters and promotional or commercial offers from the website cotélac.com or its business partners.

Types of personal data :

We may collect and use different types of personal data depending on a specific purpose and as described below:
• personal details such as first name, last name, sex, age/date of birth, billing country, delivery country, and any other personal information, to the extent permitted by law;

• contact details such as address, email, home and mobile phone number, as well as any other contact details, to the extent permitted by law;
• banking details such as payment method (credit card, debit card, cheque) and, where applicable, a two-sided copy of your identity document when this is required for the purposes of fighting fraud or under the legal provisions applicable with regard to money laundering;
• information about the purchases made such as date, products or services, purchase location, VAT number, complaints, returns and any other information, to the extent permitted by law;

• habits and profiles such as data relating to your purchases, information relating to the activity and the offers linked to customer relationship management, shopping habits and preferences relating to interests and hobbies, to the extent permitted by law;
• information about your family circumstances such as marital status, to the extent permitted by law.
Cotélac SAS strives to protect and ensure the security and confidentiality of the personal data relating to its Customers in accordance with the GDPR, including by taking all the necessary precautions to prevent these data from being misrepresented, damaged or accessed by unauthorised third parties.

In particular, the personal data relating to Customers may be shared with service providers and contractual partners who, acting as data processors within the meaning of the GDPR, are involved in and contribute directly to managing Orders and for whom it is absolutely necessary to access personal data provided by Customers when they create and use their Account (identity, postal address, telephone number, email address). Data processors may act only on instructions from Cotélac SAS. The full list of data processors hired and third parties with whom your personal data is shared can be obtained by writing to Cotélac ZA en Pragnat Nord, Rue du Professeur Luc Montagnier, 01500 Ambérieu-en-Bugey.

SECURITY AND CONFIDENTIALITY OF YOUR PERSONAL DATA

We have introduced reasonable measures to ensure the security of your personal data and to prevent any accidental loss as well as any unauthorised access, use, destruction or disclosure of your personal data. We use Secure Socket Layer (SSL) technology, which is an encryption tool that ensures the security of information shared over the Internet. We also use firewalls, password systems and other technologies and guarantees to ensure that our Websites function correctly and that our databases are protected.
Access to your personal data is restricted in order to prevent any unauthorised access, modification or misuse, and it is permitted only in the case of our employees and agents who need it as part of their responsibilities.
In the unlikely event that we have reasons to believe that the security of your personal data in our possession or under our control has been compromised, we will inform you in accordance with legal provisions and by the methods provided for by law.
 

PROTECTION OF CHILDREN’S PRIVACY

Our Websites are designed and intended for the general public; our services are intended for individuals over the age of 18. We do not voluntarily request or collect, whether online or in-store and/or at sales points, any personal data relating to individuals under the age of 18 years. If it is brought to our attention or if we notice that we have collected personal data relating to a child, we will delete the information as quickly as possible. We may use your personal data to check your age and ensure that our rules relating to age are respected. All individuals have the right to access, modify, rectify or delete personal data relating to them at any moment, pursuant to Art. 39 and 40 of the French Data Protection Act of 6 January 1978. To exercise this right, please send your request by email to dpo@cotelac.fr or by post to the address Cotélac ZA en Pragnat Nord, Rue du professeur Luc Montagnier, 01500 Ambérieu-en-Bugey.

COOKIE POLICY

When visitors browse the Website, cookies may be installed on their computer and may save information relating to the browsing of the Website using the visitor’s computer, such as pages viewed, date and time of browsing, etc. A pop-up window will be displayed, which lets the visitor oppose the use of cookies. Visitors can disable cookies at any time by changing the settings of their Internet browser.
 
Although most browsers are set by default to accept cookies, visitors can disable the use of cookies by choosing the relevant options in their browser settings. However, disabling cookies is likely to prevent access to certain features, pages and/or areas of the Website, which visitors expressly agree to accept.
 
To find out more about cookies, please click here.
 
Unsubscribe from the Newsletter:
You can access and edit information about your contact details (email and postal addresses, surname, etc.) in “My Account” and manage your subscription in “Newsletter Preferences”.
 
Storage of data:
Your personal data may be stored for the duration of the business relationship and for as long as it is necessary to achieve the objectives described in this Privacy Policy. At the end of this period, your personal data will be stored only for the purpose of complying with our legal and regulatory obligations or to be able to retain proof relating to our respective rights and obligations.

Personal data relating to the details of your purchases and processed for profiling and marketing purposes will be stored for a limited period in accordance with the maximum duration authorised by law; at the end of this period, the personal data in question will be deleted or anonymised permanently.

 

HYPERTEXT LINKS

The Website may include links to other websites or online resources. Insofar as Cotélac SAS cannot control these external websites and resources, Cotélac SAS cannot be held responsible or liable for the availability of these external websites and resources and takes no responsibility for the content, advertisements, products, services, or any other material available on or accessed through these external websites and resources. Moreover, Cotélac SAS cannot be held responsible or liable for any proven or alleged damages or losses resulting from or linked to the use of or trust placed in the content, goods or services available on these external websites and resources.
 

COPYRIGHT:

The Website and any software used in connection with it may contain information that is confidential and protected by intellectual property law, or any other law, in force. As such, unless otherwise specified, any reproduction or representation, in whole or in part, of the pages, data and any other elements that make up the website cotélac.com, by any process or medium, is forbidden and, without the prior permission of the publisher, will constitute an infringement.